Avon tires cracked - Page 2 - Road Star Warrior Forum : Yamaha Star Warrior Forums

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Old 03-20-2017, 07:20 PM   #11 (permalink)
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So I think I have figured out the issue, although I only bought / installed the tires about a year and a half ago, I must not have paid attention to the date code when I bought them. Date code is 1911. And also thinking about it, I have rode quite a bit this winter, sometimes when it was extremely cold out.
So between the cold temps, and older date code, the tires must have just given up.
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Old 03-20-2017, 07:33 PM   #12 (permalink)
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Quote:
Originally Posted by Greg99a View Post
So I think I have figured out the issue, although I only bought / installed the tires about a year and a half ago, I must not have paid attention to the date code when I bought them. Date code is 1911. And also thinking about it, I have rode quite a bit this winter, sometimes when it was extremely cold out.
So between the cold temps, and older date code, the tires must have just given up.
I have followed this and think you should still have a go at getting them replaced by Avon. A mate down under with a vstar 1100 had the same issue and thought it was the heat that caused it, they were also 2011 tyres and Avon admitted in the end they had some issue at some point in the factory. They replaced them the next week. Good luck buddy

Heff
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Old 03-20-2017, 08:44 PM   #13 (permalink)
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What is the best way to put a claim in to them? Email, call, mail?
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Old 03-20-2017, 09:06 PM   #14 (permalink)
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I believe you go through the dealer you got them off and insist they put a claim in. Mike had some issues with his dealer not wanting to take responsibility but after he explained that he was not blaming them but felt it was a warranty issue they got on board and helped him.

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Old 03-20-2017, 09:17 PM   #15 (permalink)
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I bought mine online though.
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Old 03-20-2017, 09:24 PM   #16 (permalink)
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Try the Avon USA website and contact them through there. They still have an obligation to support their products. Ph 888-353-5082

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Old 03-20-2017, 09:28 PM   #17 (permalink)
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Try the Avon USA website and contact them through there. They still have an obligation to support their products. Ph 888-353-5082



Heff


Thanks! I'll give it a go, can't hurt to ask anyways.
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Old 03-21-2017, 04:18 AM   #18 (permalink)
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In the DOCUMENTATION FORUM there is a printable PDF Avon warranty form that can be used for any purchase even online. Print one and fill it in then go to any local Avon dealer with the form in hand. The tire will be replaced unless you bought it from a private party and even then they sometimes do it anyway. This is not normal and cold weather likely does NOT play a part.
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Old 03-21-2017, 04:52 AM   #19 (permalink)
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Quote:
Originally Posted by arizonawarrior View Post
In the DOCUMENTATION FORUM there is a printable PDF Avon warranty form that can be used for any purchase even online. Print one and fill it in then go to any local Avon dealer with the form in hand. The tire will be replaced unless you bought it from a private party and even then they sometimes do it anyway. This is not normal and cold weather likely does NOT play a part.


You sir, are a life saver! Thank you!
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