*Buyer Beware*-Demon Cycles-*Buyer Beware*

[limotinted]

They have a "F" rating through the Better Business Bureau
http://www.bbb.org/south-east-florid...ch-fl-30005550

Found this one on the hdfourm thread about Demon Cycles, which is 63 pages of people getting screwed by them. If you considered buying from them before even after my experience this will probably change your mind. F-ing crooks
DEMONS CYCLE JUNK!!! - Harley Davidson Forums

Originally Posted by sapper101
I am a active duty Marine that just returned from yet ANOTHER combat tour in Afghanistan. During my first months of my deployment I got online (something we barely got to do out there) to order a new frame for my bike from demon cycles (of course I didn't know about their reputation at the time). I went on the online support messenger and asked them if the motor from my Super Glide would fit the rolling chassis that I wanted. After I gave them all the info they needed they did a check and said that the frame DOES works with the motor. After confirming my order I recieved a email saying that I had to call demons to confirm my order again so after a few days I finally got a chance to use the satellite phone (another thing we very rarely got to do) and I called them. After yet again confirming the motor will fit the frame I completed my order. At this point between mortar attacks, going on mission and almost getting my a$$ shot off by the taliban in my spare time all I could think about is getting home and rebuilding my bike. Fast forward 7 months. I get home excited and see the crate in the storage shed so my roommates, some friends (who are no $hit accomplished bike builders/fabricators by the way) and I tear into the boxes, throw the frame on the lift and after we looked at it for a minute we realized that there was no way it was going to fit. We even measured it from every angle that we could think of. We kicked around the idea of cutting and fabbing the frame up again but after more measuremets it still wouldn't work. So I call demons, talk to the guy on the phone, explain my situation and I'm quickly told that they don't have anything for EVO motors and because of the 30 day return policy they couldn't help me. I didn't even want to return it just possibly exchange it for a frame that fits. He puts me through to the claims department and the young lady there even though she seemed to understand my situation said that she would "see what she could do". After I had to call them and call them and call them I finally get the final FU from them. Then they had the ***** to tell me that if I took care of it within 30 days of delivery then they would have done something. My question is this, how the F@%& and I supposed to return a item I haven't seen yet from 10,000 miles from home. Anyway, demon cycles sucks and I really wish I never dealt with them. F&^* DEMON CYCLES!

[BassOverflow]

Wow, I didn't see this thread until after I had ordered some mirrors from them. Got them super quick with no issues. Glad I didn't get scammed like so many have.

[limotinted]

Just bumping this back up since Christmas is coming and people are thinking parts, find somewhere else to buy, these guys SUCK!

[shoban]

Funny they are not fixing this for you. I just had a problem with Home Depot on some appliances, told the manager I wasn't happy, but would pay the fee they wanted to charge me, promised to never step in a Home Depot again, and promised to write my story on every web blog I could find. He backed off quickly and comped the install of all the appliances. The installer, who listened to my reasoned conversation with the manager said it was the threat to blog the world that caused him to back off. Whatever it was, I'm satisfied that I got what I needed, and satisfied with the remedy. That's the difference with customer service - Home Depot listened to a reasonable arguement, Demon doesn't give a crap.

[DaveBones]

That's crazy. I got a set a year or so ago and got lucky. Love my mirrors. Sorry you guys had such a bad experience.