still no resolution....
Thats kind of crappy. I would have told him they just lost a sale, and then notified management. What I'm getting here is that, if you order from them and get what you need then everything is fine. if something goes wrong the customer service sucks. Kind of like verizon. that is enough to make me not order from themThe guy finally said, "We don't use or install these parts, we just sell them."
I hear ya, if mine had shown up in one piece I wouldn't have had any problems either. Just letting people know what kind of customer service they can expect if they have an issue....none.Just ordered a pair of mirrors from demoncycles without any problems
fair enoughStill no mirrors, haven't heard from them since asking for a refund of a tracking number for my replacements for the third time. They had originally said 2-10 business days for a resolution with FedEx, tomorrow will be 10 business day so I'll be on them again tomorrow.
I hear ya, if mine had shown up in one piece I wouldn't have had any problems either. Just letting people know what kind of customer service they can expect if they have an issue....none.
Thanks, I didn't know you could do that, never had this problem before. FedEx says it was settled on Monday. Demons had stated in an email to meIf you have the FED EX tracking number you can contact them to see if it the claim has been disbursed. If it has been disbursed the check will be sent to the shipper unless the shipper sends in a claim release form to send the payment to the recipient.
Been there before with Fed Ex....
So I just sent them yet another email asking where my stuff is. Here's the response.We have to file a claim with FedEx due to the item arriving damaged. We will begin that claim today and the moment it is resolved we will send the replacement.
I have been out of the office the last few days, so I apologize for the delay in getting to you. I have confirmed online and yes it has been resolved. Once payment is received from FedEx we will send replacement.
Couldn't agree moreBE CAREFUL WITH THOSE GUYS THEY'RE SHADY
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