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send them an email and tell them you are interested in buying a kit but want to resolve your claim issue first!
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quote:Originally posted by akitadog

Still no response from my email. 10/18/07.

And they claim to have "award winning customer service", Hah!

Product is great but trying to get a warranty issue resolved,

"FAT CHANCE!"

They are quick to answer an email if you want to purchase a kit, but try and get warranty service...No response.
 
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