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Just received my third (or fourth?) order from the MSSS. This one came in at record time. 12 working days from when I placed the order online to it landing on my door step in Australia, and it was posted on the cheap via USPS. Can't complain about that.

Scott, keep up the good work!
[8D]
 
Scott for OEM parts is it better to use the other site? The RSW6 code states I have not ordered anything that applies. total is about 246.00. Parts # 4XY-24710-00-00 and #90179-06500-00
 
Discussion starter · #103 ·
Even if it doesn't accept the coupon code put the RSW6 code in the comments field and we will make sure you get the additional discount. I think it'll be close on this dollar amount & shipping between both sites.

Scott

quote:Originally posted by WIKD

Scott for OEM parts is it better to use the other site? The RSW6 code states I have not ordered anything that applies. total is about 246.00. Parts # 4XY-24710-00-00 and #90179-06500-00
 
why does the motorsportssupercenter.com not provide an email confirmation regarding orders? I get no confirmation but my CC gets promptly charged. All reputable motorcycle sites provide instant confirmation and delivery/tracking number information.
 
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Discussion starter · #108 ·
If you placed an order online you should have gotten a confirmation email almost immediately. The system is set up to do this automatically.

Scott


quote:Originally posted by RX_Warrior

why does the motorsportssupercenter.com not provide an email confirmation regarding orders? I get no confirmation but my CC gets promptly charged. All reputable motorcycle sites provide instant confirmation and delivery/tracking number information.
 
You ordered from Motorsportssuperstore.com or Motorsportssupercenter.com?....I ordered from the MSSC.com (which I think is an affiliate) and did not receive a confirmation. With MSSS.com you can at least check the status of your order on the website.
 
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Same thing happened with an order I recently received from them.. I called and they said they were backed up with sending the notifications... I got my notification that the package was sent the next day (the package arrived that day as well.)
 
Discussion starter · #112 ·
Both sites are set up to send a confirmation as soon as an order is placed. I have heard some comments about the SuperCenter site not sending them out but that was when we first got it up and running earlier in the year. They worked on it & since I haven't heard any complaints but please let me know if it starts happening again.

We did get behind on sending out tracking numbers several months back. We've always been a little lax on this in my opinion but now we have 1 person that handles this every day that he works so I hope that little problem is solved.

Scott
 
Discussion starter · #113 ·
What is your order #? You can PM this if you would like. I want to check this out.

Scott

quote:Originally posted by RX_Warrior

why does the motorsportssupercenter.com not provide an email confirmation regarding orders? I get no confirmation but my CC gets promptly charged. All reputable motorcycle sites provide instant confirmation and delivery/tracking number information.
 
Scott I figured out what I was doing wrong with the sites but ran into another problem. On one site, motorsportssuperstore you have part # STR-4XY62-03-BC but not on the site I need to order from which is motorsportssupercenter. Can you fix this so I can place the order or let me know what to do.

The parts I want are:
STR-4XY62-03-BC
STR-4XY62-50-00

Thanks
 
Discussion starter · #117 ·
Can you call the order in @ 1-888-880-2277 & we will give you the discount that is on that website with actual shipping cost.

Scott

quote:Originally posted by WIKD

Scott I figured out what I was doing wrong with the sites but ran into another problem. On one site, motorsportssuperstore you have part # STR-4XY62-03-BC but not on the site I need to order from which is motorsportssupercenter. Can you fix this so I can place the order or let me know what to do.

The parts I want are:
STR-4XY62-03-BC
STR-4XY62-50-00

Thanks
 
quote:Originally posted by rolltideroll

I was in CA at the Yamaha dealer council meeting that I serve on.

Scott

quote:Originally posted by WIKD

Almost a week and no reply. They on vacation maybe?



I am well pleased with Scott's service. I placed an order on the 24th November and I received everything yesterday, 5th December. And I'm in the UK. Thanks Scott. [/emoticons/emotion-2.gif]
 
Scott,

What is the best email to reach you? I replied to the email address i received from an order confirmation (parts@motorsportssupercenter.com) and did not hear back.

Thanks
Tony
 
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