Well I called them yesterday again. (I haven't cancelled my order "YET").That's odd. I've ordered multiple things from them lots of times. Never had an issue. They were always great for me.
They told me my bars were shipping directly from the manufacturer.. So I'm going to give them the benefit of the doubt right now. So supposedly they shipped on the 14th (I ordered on the 7th). That means its only been 4 business days since they shipped. (I still have no tracking info mind you).. But I'm willing to be a little more patient. Max is 7 days for shipping they said, So I expect to have them by the 22nd ... I think I have given ample time and patience.. I'm not an aggressive person by any means so worst case, I cancel my order and they get no more business from me .. So far at this point I would rate their customer service a 0..