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850 Posts
just want to vent. i got a new blvd windshield. the chrome on the ball milled bracket is blistered. this is the second suck a$$ chromed part i get from them. the first was the chrome fender struts, horrible chrome job. i just kept it and didnt bother with trying to make it right.i got this new piece from south seattle yamaha . i think they suck too. i called and told them about my problem and they said to send it back but the shipping is at my cost (i live in louisiana). so now i get a defective product from them and it will cost me additional money to have it shipped both waysto make it right. that is just not how it works, they sold me a defective product they should make it right, bottom line. so they tell me i can take it up with customer service at yamaha. i call them and wait for a response for 2 weeks. they leave me a voice mail saying they can not help me i have to take it up with the dealer. no i am so angry i dont want to speak to anyone. customer service is horrible these days!! so i guess i wont be doing buisness with seatle yamaha any longer, and this is not the first piece i get from them, and am very unhappy with yamaha.