Like I said guys, just my .02 cents worth of an opinion on the matter. I too am totally pissed off with the way they're dealing with this. I find it hard to believe that there's difficulty producing 7,000 kits in Japan for RSW's. The 30,000 for the Roadstars - well, that's a different story. I lived in Japan from 1995-97 and I know for a fact those people have a serious work ethic. So much, in fact, many drop dead on the sidewalk walking hoome after a typical 14-hour work day. You'd think they could crank out 7,000 kits in less than a month, so something else is "up." I think "training" is an issue, and there lies the backlog. Someone has to train these service folks how to do this - I don't think they're going to tear a motor and tranny out of a bike without some degree of training, armed only with a 15-page "how-to" in the form of a "Safety Recall." Once this is accomplished, I think the pace of repair/turnaround will be picked-up. Training, or the current lack of, I believe, is the real issue here. - Jim