This is what Parking lot replied to another post about the chrome:

Not the cleaner..thats yer chromer..i use industrial wheel acid on my chrome..shiny as the day it was new...ive heard if your chrome peels..its your chromer...id be beating on em..
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That sucks.......and looks more like some bad chroming work IMO.

I'd be on the phone with them again !!!!

Who's the chromer ???

 

That is NOT cool man. Certainly looks like the chromer. And even if it were the wheels, it's STILL not your problem because those aren't even your original wheels! WTF! Total BS and I would be PISSED enough to go visit the chromer in person no matter how far away they are.

 

I would raise some serious he!!, WTF happened to your original wheels anyways?! Why you wouldn't get your own shite back is beyond me. I would def be on the phone with the chromer and the vendor.


Sent from my iPod touch using Motorcycle

 

I'm not a metal specialist, but I believe the same applies to chrome, that applies to painting. If your prep work isn't done properly, your substrates will not adhere properly, whether it's PAINT or CHROME or POWDER coat.....

pitting?? I would think even if the surface is pitted, as long as the metal is preped properly, the chrome would stick.....but you would see the pitting as an imperfection or dimple in the chrome. Same with paint....any sand paper scratches that are too deep will show up right through the base paint, and when you clear, you'll see the scratch lines even worse....clear kind of magnifies imperfections....

So, bottom line, the chromer is rushing through the prep work....find a new chromer, or paint or powder coat your wheels...

 

I never would have accepted those wheel the minute I found out they were not my original wheels..... You're going to have quite a fight on your hands trying to get this resolved now..... Anytime I send something out to be chromed, I grind a little mark somewhere where chrome will not be covering it, I take a photo of that mark, and I supply the photo with the parts to be chromed to the person doing the chrome. Just so he or she knows that I am expecting my SAME parts to be returned. That way my only issue I will have with them is a poor chrome job like you are going through now.

What you need to do is let us know who did the chrome for you. I for one, would be happy to fire off an email to them to say we are watching how they handle this with you. Just as good business practices, and happy customers drives business up for a business, poor business practices will drive potential customers away..... Shine the light on them.


And and actually after writing this,, I remembered one last thing......
When you mark your parts and send the photos of the mark and your parts to the chromer, do a second mark somewhere else that you haven't told them about......
That way if they try to duplicate the one mark they know about, they'll never know where you placed the second mark.
Then you'll know if they truly are crooks.

 

Hmmm, I like this Randy!, good call....

I never would have accepted those wheel the minute I found out they were not my original wheels..... You're going to have quite a fight on your hands trying to get this resolved now..... Anytime I send something out to be chromed, I grind a little mark somewhere where chrome will not be covering it, I take a photo of that mark, and I supply the photo with the parts to be chromed to the person doing the chrome. Just so he or she knows that I am expecting my SAME parts to be returned. That way my only issue I will have with them is a poor chrome job like you are going through now.

What you need to do is let us know who did the chrome for you. I for one, would be happy to fire off an email to them to say we are watching how they handle this with you. Just as good business practices, and happy customers drives business up for a business, poor business practices will drive potential customers away..... Shine the light on them.

 

Yeah, looks like your wheels were not properly prepped before they re-chromed the wheels. I but the chromer will say that it was temperature or something scratch the wheel.

If they did not strip and polish the wheels before chroming, I would expect issues like this. While you will most likely have to pay for shipping both ways, I would request that they refinish the wheel(s) or do a exchange for new ones.

 

I have chrome stock wheels and the rear has been modified to a 10" rim from Cycle Image and the chrome is about 6 years old and is still in decent shape. I would say poor prep contributed to your problem from the chromer and should be re-done for free and the shipping should be there problem. No excuse for that kind of work.

 

Getting YOUR wheels back will be impossible. Those have been chromed and sent to someone else a long time ago. Seems like your chromers MOO. In the contract or whatever paperwork you have with them read to see IF there is something you can hang your hat on.

I would be foreceful but not yell, YET. Contact the supplier and let them know several things:
1. Not my wheels? Really?
2. Why the 3 month wait?
3. Pitting now 2 times and it's the cleaner's fault? Really? What happens if you hit some oil on the road way, more peeling?
4. How are THEY going to rectify the problem at their costs?
5. Suggestions?
A. They send you new wheels before you send in the ones messed up. You have
have no money out this way.
B. If they don't want to work with you let them know you are on a forum of bikers, friends that are bikers, and facebook, twitter, social networks and you will tell EVERYONE of them of how you are being treated. They will tell their friends who are bikers and modifyers and they too will know NOT TO DO BUSINESS with you.

Just saw an article about Social Media. No vendor wants to be on that bad list. It goes viral so quickly that being on that list of facebook, etc. means THOUSANDS of people will know of your concerns about them etc.

Keep us all posted of what happens, stay on them.
"The squeaky wheel gets the grease" or in the case the thorn in their sides gets new wheels!
Good luck!

 

 

yodie001 ... if you purchased the widened and chromed wheels from a site Vendor, with single $ payment, than it's the vendors responsibility to make good with his sub imo and not you.

FWIIW, nearly all the custom chrome on my ride has been done with Job Shop Platers that specialize in the field of chroming aluminum. All items are serial numbered with ecthing, dating and a photo when i pick-up the original parts.

It appears that this specific plater has a quality issue and hence you received someone else's rechromed parts from two years ago imo.

Good Luck

 

wow!! again what a shame. hopefully the vendor who did this work is reading and following this post and has a different response than last time you contacted him. i might say he could have a possible thing to hang his hat on if i didn't know personally how you maintain your ride. clean it after every ride and store it in a temp controlled garage!! i give you much respect for not blowing the whistle on him to the forum after the email he fired to you after your last time sending it back to him. personally if it was me i would slam his name out there.. you are a better man than i!! i will personally give this a daily bump to keep it at the top of the active topics page to get as many responses as necessary. hopefully he does the right thing with this one.. there will be a lot of people looking to spend money this winter on mods!

 

I'd bet that somewhere on the dudes website is the disclaimer stating you wont get your wheels back, you will get wheels sent in months ago by someone else. If not, I'd at least want a new set of stock wheels courtesy of the guy who sent you the junk wheels.

 

Regardless of what his normal practice is or what the website states, he made it sound like my wheel was being worked and reworked by kosman to get it right for chroming...funny cause the wheel I ended up getting was chromed back in 08 '

Here's an email from him I received March 11th (he received my wheels about the 2nd week in January...I didn't get the widened chrome wheel until April)

Hi Nick,

Your bars shipped today so I will have them Fri. or Mon. The wheel went
back to Kosman after polish to touch up welds.They had it for several
weeks. Must be really busy. Tis the season! Chrome should have it back
tomorrow or Thurs. I will hit them up again on Monday if I have not heard
from them prior to then.

 

one other side note he states a one year warranty on his parts. the first time was within the year. and now the 2nd time is most definately within the year of the last repair. also states he treats every order as if it was his. wonder if he is riding around a bike with the chrome falling off his wheels?

 

I think this warrants naming the vendor. If I send someone MY f-ing parts, I want my f-ing parts back.

 

So these are the people doing your wheels?

Wheel Widening and Weldups | Kosman Specialties

 

kosman does the widening...they are not the "vendor"...they do all the vendors wheels....no problems w kosman

 

Well, I'd love to know the vendor so I can make sure I don't send them any business.

 

I would hold off on naming names, yet. If the vendor doesn't come through with rectifying your problems, then tell everyone everything! But that is just me.

 

I would calmly ask to have my wheels refinished, as this to me always works better then being angry. I would also want funds for shipping and other fees associated with this problem. As far as the wheel if you sent your parts in using the exchange process you don't always get your items back but the next set that is ready to ship, however you could always ask to use your items and get your items back but this could slow the exchange process down at times. This is just my opinion and how I would handle such a problem, or in my case handle the problem for a customer. Sorry for your bad luck bro'

 

so whats your plan? have you tried contacting the vendor?

 

Email sent 10/23. I will update with results.

 

They were kind enough to take-in your wheels and then swap-a-roo you into somebody else's wheels so why can't they give you a new correct set of properly prepared and chromed wheels and take-in the crap wheels you have now? You know they likely have a wide rear wheel hanging around. End result is the same net result either way plus they finally give you what they originally promised. It seems to me you have waited long enough. Let the crap wheels they sold you sit on their floor and see how fast they get re-stripped and re-surfaced and re-chromed correctly.

If you have already been working with the chromer direct and came to an agreement with them for replacement wheels or re-work, then the site vendor may not be able to help you. But if it were me I would be asking his help anyway. Candidly I'm more interested in knowing the name and address of the hands-on chrome shop so we as brothers (and Sisters!) can be sure nobody else here goes to them.

 

I feel really bad for you.
I hate this kind of thing.
What was the outcome of the small print? Is is an "exchange" system?

That first 3 month period was unacceptable and its gone downhill from there. . .
BUT. . I can also understand your optimistic attitude at the time in so much as letting the issue go.
Sometimes like is too short eh? But with hindsight, I suppose you should have kicked off at that point.

I worry that it has been too long and your case may be a little flakey... like their chrome!

I also am one of those people that always tries to get things sorted amicably,
seeing it from both sides point of view blah blah .....but how many times have we read a similar stories here where
playing mister nice guy ends up dragging on for 12 months and a slap in the face at the end of it?

Best of luck with getting this resolved - and yes - we all need to know who these people are.
Even if it is so that we can admire how they rectify the problem.

At least you have a little time to get this done as the winter period arrives.

 

Arizona, that is the way I feel about swapping the wheels I feel the vendor should send me a good set of chrome wheels and he can do whatever he wants with the wheels that I am having problems with. Possibly powder coat them and everyone is happy???

As far as naming the chromer, I am going to keep that to myself for now. If anyone is planning on doing any Chrome work feel free 2 p.m. me and I will let them know if that is the same people.

No word from the vendor as of now...

 

IMO....and this is only mines....

I personally wouldn't want another set of wheels from them. After issues with peeling 2x that's a pretty good indication that their prep work is shabby.

 

Good point....ask for a refund? Or????

 

Still no reply...

 

Did whoever ganked your wheels state that up front, that you would not get your wheels back?

 

No they did not. I am not as pisssed at the fact that I didnt get my wheels back as I am that I was miss lead. I was told the reason it was taking so long to get my parts back was that Kosman had my wheel longer than expected and that was causing the hold up. For some reason I didnt get my wheel back, but one that had been chromed 2+ years earlier.

Now I have a set that is falling apart...again...